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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

Quick and friendly service at a reasonable price! Will definitely be coming back!

2
Gateway Automotive Experts (Mount Vernon)

I have have a couple of issues 1. I was quoted 900.00 dollars and was not called on the higher price 2. When I came in on Friday day your employees said it would be done by Monday did not get it until Tuesday. The work it self was fine everything tested out fine this weekend no problems found. Will be in for check up in a few days. James Crook

Thanks for the feedback. As promised, I checked on your situation to see where the communication failure occurred. According to your invoice, you were charged exactly 900 dollars, plus fluid and tax. So it doesn't look like there was anything to update you on as far as price. We did speak with you on Monday evening to let you know the repair was completed and would be test driven the next morning. Thanks again for letting us serve your repair needs; I'm glad to hear that everything's working great.

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

Talk with tech the first time and just by my info to him he told me what he was sure of the problem. Took car in and they looked same day, told me what was wrong just like tech had said, ordered parts and had car done before noon next day. I took on test dirve and problem was corrected, great job

5
Gateway Automotive Experts (Mount Vernon)

Did the job on time and in budget.

5
Gateway Automotive Experts (Mount Vernon)

I AM A RURAL MAIL CARRIER THAT MUST HAVE A WORKING VEHICLE AT ALL TIMES TO DELIVER MY ROUTE. MT VERNON TOWING & AUTO REPAIR USES TOP NOTCH PARTS AND DOES THINGS RIGHT THE FIRST TIME SO THAT I CAN STAY SAFELY AND RELIABLY ON THE ROAD. AND THEY EVEN PROVIDE A VERY NICE LOANER VEHICLE TO KEEP MY PAYCHECK COMING IN! IF I NEED A TOW, THEY ARE THE FASTEST AND CHEAPEST BECAUSE THE DRIVERS ARE PART OF THE COMPANY. I'VE NEVER MADE AN APPOINTMENT, BUR THEIR EXPERTS ALWAYS HAVE TAKEN CARE OF ME RIGHT AWAY! THEIR PUBLIC RELATIONS TECHS ARE THE BEST I'VE EVER SEEN!

5
Gateway Automotive Experts (Mount Vernon)

Car Care Clinic at Gateway Transmissions troubleshot my problem with my vehicle and they helped me through what we found afterwards. They were very professional and timely with their work. It was my second time going to them and I have had good experiences thus far. I would definitely recommend them to others if I have the chance.

5
Gateway Automotive Experts (Mount Vernon)

Road hazard created hole in oil pan...not to worry, took vehicle to Max at Car Care Clinic at Gateway and had it back the next day...new pan, fresh oil, and a warm smile from Bill. These folks are the BEST, always my "go to" for vehicle questions, service or mechanical issues! Thank you!

Roger, thanks for the kind words! We love to see you leaving with a smile on your face. Thank you for your trust and confidence in our team!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

Super helpful! Bill is concerned that things go right and they do!

Thank you so much, Lisa! We really appreciate you guys!

- Gateway Automotive Experts (Mount Vernon)
4
Gateway Automotive Experts (Mount Vernon)

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

Pete, love the feedback! Thanks for taking the time to let us know how we are doing!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

My experience with Car Care Clinic was exceptional. I am an older single woman and was worried I would be taken advantage of. What I found was the complete opposite. They went out of their way to help me and give me great service.

Paula, thank you for taking the time to let others know of your experiences here with us.

- Gateway Automotive Experts (Mount Vernon)
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