Auto Repair in Oak Harbor, WA 

Gateway automotive was a huge help when I came in with a blown gasket. They gave me options, space and information to make a decision, and most of all provided understanding and sympathy for the situation I had found myself in. Due to floods in the area, service for my car took a little longer than expected, but Avonly (front desk associate) kept me updated throughout the experience and was beyond helpful anytime I had any questions! Thank you again!!

Such kind people! They took great care of my car and I when I had unexpected issues, and made the whole experience much easier to handle. Going back to them for a simple oil change felt the same way!

After repairs needed to drive the vehicle for awhile before I could give and truly honest review. Having done that, I am extremely pleased with the work provided. SUV is running exceptionally well, had a annoying rattle every time going over a bump, that no longer happens. When driving, I can feel it’s a very stable ride. Gateway is through and compentent. They have my wholehearted recommendation. Thank you Jim and the entire team.

Have used gateway since moving here 4 years ago. They have been very professional and attentive to detail. If they don’t know the exact solution to a problem they will research it and get the job done. Never dad a problem Getting in right away and get my car back same day. The only delay I have had Wes the availablity of a part which they got expedited with only a slight delay of my vehicle’s return.

Everything about this business is great. Personnel attitude, working space, waiting lounge, desire of the team to get the job done. They went way out of their way to make sure my vehicle was repaired in time to make the Alaska ferry departure. I could not have had a better team working for me.

Fantastic, friendly service. I love the text/online approval with pictures of YOUR vehicle, explanations of severity of issues and priority. The interface is very easy to use and it feels both honest and transparent.

My splash plate in my Lexus got ripped off on the way to Mount Vernon for work, and I was worried about potential damage and needed to get my car checked out right away so I could get it fixed or find out if I needed to get it towed back to Bellingham. I explained my situation, these guys got me in w/in a couple hours even though they were busy, removed the splash plate and checked my engine area and oil pan to make sure there was no damage, and got me back on the road, and didn’t even charge me since they couldn’t get the parts in to fix it til the next day. I would DEFINITELY go see Gateway for any car repair/service needs if you are in the Mount Vernon or Burlington area!!

Jeff and his team at Gateway gave us out-of-towners great service when our battery died unexpectedly. Even recommended other area highlights we shouldn’t miss! Clean and pleasant waiting room and bathroom, too. Thanks, Jeff! You made what could have been a rough day brighter.

We are so grateful to Gateway. We brought our Escape in for a 2nd opinion and estimate for a coolant infusion problem that could run from $6000 to $12,000 depending on whether the head gasket was blown, the cylinder was cracked, or the block was cracked. When we got the call, we braced for the bad news. Instead, Gateway did some research, called the Ford dealership, and found out there was an extended warranty that would cover the work at no charge. Without their due diligence and honesty, we’d be out thousands of dollars. They only charged us for the diagnostics. They gained loyal customers and we’ll always go there first. Thank you, so very much!!!

I have a ‘96 Subaru Legacy on which Gateway has repaired various issues which would have been twice the price at a dealership. Thorough inspections and estimates are provided and discussed. I religiously took car into dealership for 20 years but on recommendation by a relative I gave Gateway a shot. I wish I hadn’t waited so long. Thank you, Team Gateway.

People are accommodating and honest. Their repair guy accidentally broke one of my car’s part and they honestly told me about. Thank goodness or else I’ll owe them half a grand more. I will definitely come back here if needed help on my car in the future. Thank you

Went to Gateway for a A/C problem. It turned out to be a difficult issue on a 22 year old car. When the repairs were completed the results were better than I could have hoped for. AND the finished costs were $800 dollars less than the original estimate. Gateway will be my go in the future. John Goldsmith

Incredibly fast service from appointment to finish. Very professional, detailed and communicated well about what needed fixing and making a plan for future car care. Also, in my opinion, very reasonable pricing. My new go-to auto shop. Very pleased.

Great experience, so convenient having them take me back to work and pick me up when my vehicle was finished. I feel safer knowing that my car is in good condition. The office staff and driver were fantastic, polite and caring. Thank you I will definitely use you as my primary mechanic.

I had just about lost all hope on my car until I took it here and had wonderful assistance through the whole process of getting my vehicle fixed. I got steady updates on what the issues they found and the steps they were taking to fix it. Definitely recommend to anyone in need of a repair.

Great experience, my first trip in with some major mechanical issues on our service truck. Jeff made me feel very valued as a customer, explained everything clearly with varying levels of urgency and allowed me to make informed decisions about how to proceed and get the truck back to work in a very timely manner.

This is the second time I’ve brought my motor home to Gateway and they have been awesome both times. Their work was quick and thorough. They are always professional, knowledgeable, and friendly. I highly recommend this business!!