Gateway Automotive Experts (Sedro Woolley)
I called 3 different shops to get an appt for an oil change. Sedro Woolley Gateway Automotive got me in w/in the same week i called!! Great scheduling guys!! I almost cancelled my appointment last night, and then again when I woke up this morning (due to losing my brother in law unexpectedly and not feeling up for the 930am appointment) ... but, I KNEW i had to get my oil changed if I was going to be driving to Providence to support my sister and not damage my car. The name on the building is Vollans Automotive. This was the correct spot, just a different name. Tim (I'm pretty positive that is his name) welcomed me in with a smile and small talk, we both talked about having a pretty crummy night. Him, with his 2 cats being indecisive about being inside the room vs outside.. lol (I've got dogs, so I totally got that) but then came out about having to say goodbye to my brother in law, due to his sudden death. Both the gentlemen sitting at the desks, asked questions and gave their condolences and support. Tim even took care of my bill and gave me a hug! GOD BLESS YOU GUYS! There is a reason I didnt cancel this appointment! And that reason was the emotional support I recieved from a stranger!! Thank you for going above and beyond and making a difference in someone else's life. This was the most incredible uplifting beautiful experience I've ever had when going to get an oil change! I WILL BE A FOREVER CLIENT OF GATEWAY AUTOMOTIVE! THANKS AGAIN TIM!! YOU ARE AN INCREDIBLE PERSON AND HAVE A BEAUTIFUL SOUL!
Thank you for sharing your story, Janet!
- Gateway Automotive Experts (Sedro Woolley)