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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

4
Gateway Automotive Experts (Sedro Woolley)

5
Gateway Automotive Experts (Sedro Woolley)

Andrew notified me off issues and fixes and provided accurate quote and was professional and did not sugar coat anything. He took the time to properly explain the situation and answer any questions. I have had several positive experiences over past few years, even if we meet under unfortunate circumstances with car troubles.

5
Gateway Automotive Experts (Sedro Woolley)

Stellar customer service and willing to go above and beyond! I planned to being my car in for an oil change but needed to do it on my lunch break. The team was willing to give me a ride back to work no questions! Always pleasant and smiling and reasonable prices! Highly recommend for any service!!

5
Gateway Automotive Experts (Oak Harbor)

Recently had my transmission replaced, they took their time and did it right. They were completely up front with all work required. I feel comfortable knowing I have a 3 year warranty. Brought the vehicle back to have a checkup done and was satisfied with their quick service.

Thank you Chris. We will continue to be here for you.

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Sedro Woolley)

Great service and friendly, great repair work

1
Gateway Automotive Experts (Sedro Woolley)

I took my yukon in to have the tie rods looked at as i was told they were going to break at any time. This shop had "their best front end guy" on it and i was told there was nothing wrong. The stiring wheel wobbled when you hit a bump so I knew something was wrong. Took it to another shop for a second opinion and sure enough the tie rods and a swing arm needed replaced. Will never use this shop again.

We’re very sorry, Kim, but it seems you may have mixed up the shops you’ve visited. When you came in for your front end and steering inspection on your GMC Yukon, you were told you needed inner and outer tie rod ends, lower ball joints, idler and pitman arms, and axle seals. You declined the repairs and were not charged for the inspection or estimate.

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Sedro Woolley)

I called 3 different shops to get an appt for an oil change. Sedro Woolley Gateway Automotive got me in w/in the same week i called!! Great scheduling guys!! I almost cancelled my appointment last night, and then again when I woke up this morning (due to losing my brother in law unexpectedly and not feeling up for the 930am appointment) ... but, I KNEW i had to get my oil changed if I was going to be driving to Providence to support my sister and not damage my car. The name on the building is Vollans Automotive. This was the correct spot, just a different name. Tim (I'm pretty positive that is his name) welcomed me in with a smile and small talk, we both talked about having a pretty crummy night. Him, with his 2 cats being indecisive about being inside the room vs outside.. lol (I've got dogs, so I totally got that) but then came out about having to say goodbye to my brother in law, due to his sudden death. Both the gentlemen sitting at the desks, asked questions and gave their condolences and support. Tim even took care of my bill and gave me a hug! GOD BLESS YOU GUYS! There is a reason I didnt cancel this appointment! And that reason was the emotional support I recieved from a stranger!! Thank you for going above and beyond and making a difference in someone else's life. This was the most incredible uplifting beautiful experience I've ever had when going to get an oil change! I WILL BE A FOREVER CLIENT OF GATEWAY AUTOMOTIVE! THANKS AGAIN TIM!! YOU ARE AN INCREDIBLE PERSON AND HAVE A BEAUTIFUL SOUL!

Thank you for sharing your story, Janet!

- Gateway Automotive Experts (Sedro Woolley)
1
Gateway Automotive Experts (Sedro Woolley)

Charged me 120.00 to look at my transmission

Dan, thank you for entrusting your Mustang to us to diagnose your transmission concerns. We know it’s frustrating with major transmission work is needed, especially when the budget is limited. Keep in mind we have 0% financing available and three-year 36,000 mile warranty once you’re able to secure the necessary funds for your repair. Best of luck and happy motoring.

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Sedro Woolley)

We appreciate it, Kati!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

If you need your oil changed or anything done... you go to this place they get it done fast

Thank you. We know it can be an inconvenience and want to help you be on your way quickly.

- Gateway Automotive Experts (Oak Harbor)
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