Gateway Automotive Experts (Sedro Woolley)
I went here to have my transmission looked at. They gave me a bill for nearly $500 just to run a diagnostic test. I left and went to another place and they were able to do the same diagnostic for FREE. These guys are a rip off. Don’t go here.
Alyssa, I apologize that this happened to you; this should never happen. Our service advisors are not allowed to recommend extensive diagnostic testing unless it is looked at, checked, and required by the technician mechanic who can provide a rationale for the testing, and would result in a clear benefit to you. Thank you for taking the time to review us and bring this to our attention. It will allow us to refine and revise our training procedures so that this will never happen again.
- Gateway Automotive Experts (Sedro Woolley)