Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Extremely professional, fairly quick and extremely reliable. I have been a customer of this company for a few years and will keep coming back no doubt.

Very kind and convenient

DO NOT GO HERE I’D GIVE THIS SHOP ZERO STARS IF I COULD. My husband brought his Mercedes AMG in 2 months ago after it died on the road. The car displayed symptoms of a possible alternator issue and told miracle this. Miracle agreed with him and told the techs this. After supposedly testing the alternator they concluded that it was not the alternator or battery and must be a wiring problem. They asked to rip the dash off to probe the wiring. They ended up not doing that. The car sat in the lot in the same spot it was dropped off at for the whole time it was there. In total three techs were assigned to the car and none of them knew anything. A month and a half later they completely ditched the idea of faulty wiring and somehow jumped to the idea of low compression when that does not explain any of the symptoms. Adequate diagnosing was not complete. They wanted another 200 dollars for a second round of diagnostics. In addition, Miracle always had some excuse as to why the car wasn’t done; “oh my tech broke his elbow” “ oh my tech threw his back out” “all the techs have the flu”. Miracle never gives a straight answer and instead gives you the run around. She did a really good job at making you feel bad for them. We understand that AMGs are hard to work on so the day after we dropped the car off we asked if they were comfortable working on it and they said yes. But these techs seem incompetent. My husband ended up paying around 200-300 dollars for non-existent diagnostics and still was left at square one. We ended up towing the car to a different shop. This shop does not know what they’re doing. Please go anywhere else than here. You’d probably have more luck working on your own car than letting these guys do it for you. This place also needs more front desk people. When my husband would call some random man would answer and tell him Miracle would call back. She never did because this dude never told her to call. If you’re gonna answer phones and say you’re gonna call back just do it. This whole experience has been extremely stressful, exhausting and an overall nightmare. In the end, it really was an alternator problem.

DO NOT GO HERE I’D GIVE THIS SHOP ZERO STARS IF I COULD. My husband brought his Mercedes AMG in 2 months ago after it died on the road. The car displayed symptoms of a possible alternator issue and told miracle this. Miracle agreed with him and told the techs this. After supposedly testing the alternator they concluded that it was not the alternator or battery and must be a wiring problem. They asked to rip the dash off to probe the wiring. They ended up not doing that. The car sat in the lot in the same spot it was dropped off at for the whole time it was there. In total three techs were assigned to the car and none of them knew anything. A month and a half later they completely ditched the idea of faulty wiring and somehow jumped to the idea of low compression when that does not explain any of the symptoms. Adequate diagnosing was not complete. They wanted another 200 dollars for a second round of diagnostics. In addition, Miracle always had some excuse as to why the car wasn’t done; “oh my tech broke his elbow” “ oh my tech threw his back out” “all the techs have the flu”. Miracle never gives a straight answer and instead gives you the run around. She did a really good job at making you feel bad for them. We understand that AMGs are hard to work on so the day after we dropped the car off we asked if they were comfortable working on it and they said yes. But these techs seem incompetent. My husband ended up paying around 200-300 dollars for non-existent diagnostics and still was left at square one. We ended up towing the car to a different shop. This shop does not know what they’re doing. Please go anywhere else than here. You’d probably have more luck working on your own car than letting these guys do it for you. This place also needs more front desk people. When my husband would call some random man would answer and tell him Miracle would call back. She never did because this dude never told her to call. If you’re gonna answer phones and say you’re gonna call back just do it. This whole experience has been extremely stressful, exhausting and an overall nightmare. In the end, it really was an alternator problem.

Had a great experience getting a water pump replaced. Fast and well communicated. Would definitely recommend Gateway!!

Easy to make appointment on line. Was able to get a same day. Dropped off car, ready in less than 2hrs. Very good. Thank you.

As a single, senior, woman, new to the area, I needed someone with integrity, knowledge and experience to do the needed maintenance on my car. I found them! We started with an oil change and a comprehensive overview (photos included). Several items of immediate importance were found and addressed. Their customer service is thorough. I’m in good hands now. A new customer for life!

Took my car in to Gateway in Sedro-Woolley no appointment for a light that came on Great people at front desk were treated like family Got me in & out fast greatest service experience ever in town I’ll definitely be back for future service

I've used this shop for about three years now. I have also noticed the prices are higher than other shops I have used. I try and do as much of my own repairs as I can, or feel like doing , this helps cut some of my expense I like Gateway because they have done a good job when working on my vehicle's. They are polite and friendly, but like everyone lower prices would be nice.