Gateway Automotive Experts (Mount Vernon)
Got my quote for my transmission of $8k+ and was absolutely shocked! The price was more than double the cost of any other shop around! Ended up going with a new transmission not rebuilt! ( Mainly because they destroyed the transmission they removed without permission when they were only authorized to do an inspection and give me a quote! ) from another shop that had it done the next day! Was a better warranty than they offered and less than $2k out the door! Definitely do your research! DON'T RECOMMEND THIS SHOP! Put one star because I had too! Several other actually reputable transmission shops in the area!
Matt, we are sorry that the cost to rebuild your transmission (although significantly less that what you have stated in your review) was greater than you were able to invest into your truck at this time. You are well aware that during the 7 days your vehicle was in the shop your service advisor spent a lot of time with you developing repair options to try to fit into your budget, including the transfer case repair that your Chevrolet needed. As we explained to you “new” transmissions do not exist for 2009 trucks. Many times we have customer’s bring us transmissions that are having problems that were recently purchased as “new” only to find out it was a used transmission with a new coat of paint. We know that you discussed with us that you found a totaled truck to use as a donor to replace your transmission, and we hope that is the last major work you will need on your vehicle. We wish you happy motoring.
- Gateway Automotive Experts (Mount Vernon)