Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

When I began to notice that my 2005 BMW X5 was starting to slip out of gear, or stick in gear and over-rev, I started to look for a highly recommended transmission shop to get an experts review. After about a week of searching for the right place, I was referred to Gateway Transmissions in Oak Harbor and told to talk to Dave. When I came in, Dave and Charlie were quick to help me diagnose what could be possibly going wrong in my vehicle. This shop was very professional in their assessments and truthful with how much I could be expecting to spend in a "worst case scenario". I am in the Navy and was detaching the next week and was worried that I could be unable to contact the shop in case anything went wrong. Dave was very good at emailing me while I was on the boat, ensuring to get appropriate permission to search further into the problem. When it had been confirmed that I was going to need extensive repairs, I was already confident that the correct work would be completed and in a timely manner. By the time I had returned, Dave had my vehicle almost completely repaired. All that it was waiting on was an outside source to send back my valve body after its refurbishing. When the vehicle was ready to be picked up, a full disclosure and limited warranty was agreed upon and I drove off with a fully functional vehicle. I truly appreciate this shops professionalism in performing the maintenance necessary to get me back on the road. Thank you Gateway Transmissions for getting me back on the road driving in style once again !

Weston said he always goes to this business for service and they fixed his vehicle for free. He said he did not realize the service was covered by his warranty. Instead of making him pay for it they were honest with him and told him that it was covered.

Elaine said the business was prompt.

I like the speed that the repairs were done, the loaner car was an extreme plus.The employees personalities were great, people I can actually relate to.

I had brought in my pickup for a couple issues I had been having with it and one of the first things I was asked was, "how soon do you need this fixed by?" I replied that it was not not time pressing. Even with that being said my truck took no longer then a week to be back on the road again. I was notified as soon as the problem was found, informed of a solution, and also asked if it would be OK to fix other future problematic issues that had been discovered and overlooked by other mechanics. I was recommended by a friend, as would I recommend my friends and family. I believe I was treated more then first class and charged very fairly!!! I will definitely be using Gateway Transmission's again!!!!

Ann said the service was too expensive.

Efficient & Excellent Service

The guys at gateway are the best!! Fast and very knowledgeable. They will fix it right the first time.

Linda said the business does a very good follow up on the diagnosis without pressure and is very professional.

Dustin said the business did a good job.