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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Sedro Woolley)

Great service, fast and reasonably priced !

Thanks Randy, see you next time!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Sedro Woolley)

Super awesome and great people and work.

Thank you for coming in, and for the kind words.

- Gateway Automotive Experts (Sedro Woolley)
2
Gateway Automotive Experts (Sedro Woolley)

Technician was okay. Parts mark up was over 300%! Fidel was full of excuses and would not address excessive labor charges. Said “he had a business to run “. I will never be back. Prior owner was great. Now I cannot trust them.

Harvey, I am sorry to hear about your frustration. When you messaged us privately, we attempted to contact you, but did not hear back until this review. If you would still like to talk as you requested in your message, we are available to speak any time. However, in case we don't hear from you, I just want to assure you that the parts are more expensive than what you found online not because they are marked up 300%, but because we use a higher quality parts supplier building parts to original manufacture specification or better, allowing us to provide an industry leading three year, 36,000 mile parts and labor nationwide warranty. Again, please reach out if you have questions or concerns you would like to discuss.

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Mount Vernon)

Good work, good people and very timely too!

Thank you for your kind words!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Always reliable, always 5 stars. Beyond excellent. Thanks guys!!!

Thank you for sharing, we appreciate you!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

5
Gateway Automotive Experts (Oak Harbor)

5
Gateway Automotive Experts (Oak Harbor)

2
Gateway Automotive Experts (Mount Vernon)

Recently, I went to Gateway automotive, because my Diesel truck was having problems, I had a light on that said “Engine Power has reduced”. When I got my car back I saw open the hood at my house and I saw that they broken the adapter with the wires and they add tape around the wires, I saw that there was a lot of sparks around engine, they were able to fix my truck engine power but My satisfaction was 2/5 stars because it was not want I expect and not professional work as I thought they would add new equipment/plastic around the wires. But I was try to go again for other things needed on my truck and see how it goes.

Thank you for reaching out with your experience, I am sorry you were not satisfied with the final appearance of your wiring repair. We have attempted to reach out directly, and while I understand you are busy I would love the chance to make it right for you. Just let us know when you are available and we will get you taken care of!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Thanks for rating us David!

- Gateway Automotive Experts (Sedro Woolley)
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