Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

Robert said he has taken multiple vehicles to this business and they have always done a very good job.

Good service but to the quickest.

Outstanding customer service and were very patient with me in figuring out what I needed to do. They fixed other gripes with engine that previous mechanic shop installed incorrectly. They definitely make sure that your car is in the correct standards even though it was in a place you couldn't even check and notified me of the incorrect installation. You at least you know you are getting your moneys worth with this company! Thank you Dave and your mechanics on a job well done! You are appreciated everyday I drive my car and thank you for getting it up in running in no time at all! Quality is what you are getting!

Sue said this business is friendly and fair.

Spoke with Tom's wife. She said she met Tim, the owner of this business, and he was very thorough and nice to work with. They will be going to this business from now on.

Jari said this business provided good and honest service.

Great job , replaced Clutch , worn parts in transmission, Rear main seal on motor , and clutch hydraulics . Job was done on budget as proposed and so far no problems.

Bob said this business did an excellent job. He has used them for several years now and he has never had any problems.