Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Tim is great with customer service and honest

Spoke with Don's wife. She said they have had a good experience at this business.

Spoke with Hailey. She said this business is great.

I went in to Car Care Clinic on a Saturday with a heater motor issue. It was replaced; however, it was not totaly tested before giving it back to me. I called and told them that the other speeds, other than high, did not work. I returned the vehicle on the following Tuesday and was told the resistor had failed along with the motor. Max, the service manager, repaired the vehicle, including the resistor, at no cost, and through in a car was to boot. I will reccommend this shop because of the excellent customer relations.

Excellent service! Done on time as quoted; very helpful & friendly people. Highly recommended.

Excellent service! Done on time as quoted; very helpful & friendly people. Highly recommended.

My car required extensive motor work; I feel confident in the work that was done and will bring the car back if in need of another repair. They also gave me option to gain some credit. Thank-you so very much!

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

Robert said he has taken multiple vehicles to this business and they have always done a very good job.