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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

I AM A RURAL MAIL CARRIER THAT MUST HAVE A WORKING VEHICLE AT ALL TIMES TO DELIVER MY ROUTE. MT VERNON TOWING & AUTO REPAIR USES TOP NOTCH PARTS AND DOES THINGS RIGHT THE FIRST TIME SO THAT I CAN STAY SAFELY AND RELIABLY ON THE ROAD. AND THEY EVEN PROVIDE A VERY NICE LOANER VEHICLE TO KEEP MY PAYCHECK COMING IN! IF I NEED A TOW, THEY ARE THE FASTEST AND CHEAPEST BECAUSE THE DRIVERS ARE PART OF THE COMPANY. I'VE NEVER MADE AN APPOINTMENT, BUR THEIR EXPERTS ALWAYS HAVE TAKEN CARE OF ME RIGHT AWAY! THEIR PUBLIC RELATIONS TECHS ARE THE BEST I'VE EVER SEEN!

5
Gateway Automotive Experts (Sedro Woolley)

Jim said he is very happy with the work the business did.

4
Gateway Automotive Experts (Sedro Woolley)

Carol said this business did a good job and was very nice. She was up front telling Tim she needed to have the air conditioning recharged and was short on money. She was unhappy that they took additional time to check over her vehicle. They gave her check list with a million things that needed to be repaired.

5
Gateway Automotive Experts (Mount Vernon)

Car Care Clinic at Gateway Transmissions troubleshot my problem with my vehicle and they helped me through what we found afterwards. They were very professional and timely with their work. It was my second time going to them and I have had good experiences thus far. I would definitely recommend them to others if I have the chance.

4
Gateway Automotive Experts (Sedro Woolley)

Great staff

5
Gateway Automotive Experts (Mount Vernon)

Road hazard created hole in oil pan...not to worry, took vehicle to Max at Car Care Clinic at Gateway and had it back the next day...new pan, fresh oil, and a warm smile from Bill. These folks are the BEST, always my "go to" for vehicle questions, service or mechanical issues! Thank you!

Roger, thanks for the kind words! We love to see you leaving with a smile on your face. Thank you for your trust and confidence in our team!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Ron says he has no complaints about this business and he really likes working with Chris.

5
Gateway Automotive Experts (Sedro Woolley)

Jerry said the service provided by this business was good and he likes them.

5
Gateway Automotive Experts (Mount Vernon)

Super helpful! Bill is concerned that things go right and they do!

Thank you so much, Lisa! We really appreciate you guys!

- Gateway Automotive Experts (Mount Vernon)
4
Gateway Automotive Experts (Mount Vernon)

David was open and honest with me about what he thought the problem was with my Transmission and how much the expense to repair it may be. Once the problem was determined, he was more than willing to work with my Extended Warranty Program; he made numerous calls, contacted the local mechanic who worked on my vehicle, and attempted to find the reason for the failure in the Transfer Case. His mechanic quickly had my rig ready for repair once the "go ahead" was given, parts were ordered, quickly received, and the vehicle was repaired in short order. This all during the Christmas and New Year Holidays. The only down side was the final cost, and I have no argument other than today's cost of parts and labor. The same Transfer Case cost me considerably less in 2012, however, I am told that some extra specialized work has been done which should improve the overall performance and life of the system. I would use Gateway again in the future if I had a need to, and I certainly will recommend their Service(s) to others. Side note, not only did they do a tremendous job on replacing my Transfer Case, but they also took the time to repair my headlamps which have been In need of repair for several months. From one Vet to another, Thank you, Dave, and your Staff. Happy New Year.

Pete, love the feedback! Thanks for taking the time to let us know how we are doing!

- Gateway Automotive Experts (Mount Vernon)
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