Gateway Automotive Experts (Mount Vernon)
I bought a truck and brought it in for routine maintenance. I was informed there was metal in the tranny pan. $1450 just to tear it apart to diagnose. Also informed (lied to) that this would be "cheaper than waiting," only to be informed that it needed all $2000 worth of parts. My father is on social security disability, but even after repeatedly telling them that I was supposed to be the contact, they would call and freak him out on the costs. I went into the shop to settle things only to have the guy behind the desk talk rudely to me until another customer walked in. I have finally had the truck towed home (in pieces) only to see that the transmission looks brand new, not a wear spot or broken tooth to be found anywhere. The tow truck driver even joked about definitely referring them - to your worst enemy!
So sorry that you decided to use us as the whipping boy for a truck that you bought that would barely run. You didn't bring it in for "routine maintenance", you had it towed in just after buying it from a local dealer. You left it with us for over 2 years without any payment after contracting us to do thousands of dollars in repairs and maintenance. Very disappointed in you as a customer and as a human being.
- Gateway Automotive Experts (Mount Vernon)