Gateway Automotive Experts (Sedro Woolley)
Technician was okay. Parts mark up was over 300%! Fidel was full of excuses and would not address excessive labor charges. Said “he had a business to run “. I will never be back. Prior owner was great. Now I cannot trust them.
Harvey, I am sorry to hear about your frustration. When you messaged us privately, we attempted to contact you, but did not hear back until this review. If you would still like to talk as you requested in your message, we are available to speak any time. However, in case we don't hear from you, I just want to assure you that the parts are more expensive than what you found online not because they are marked up 300%, but because we use a higher quality parts supplier building parts to original manufacture specification or better, allowing us to provide an industry leading three year, 36,000 mile parts and labor nationwide warranty. Again, please reach out if you have questions or concerns you would like to discuss.
- Gateway Automotive Experts (Sedro Woolley)