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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Sedro Woolley)

Transfer case was leaking. Got me an appointment quickly, found the leak and gave me an estimate within an hour. Great customer service and I will be scheduling the repair asap.

Thanks Christy, glad we got you sorted!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Sedro Woolley)

Max and Brendan were super helpful with giving me a second opinion on some repairs for my car. They were very professional and gave me advice on what the best options for me were. I would recommend this place to anyone who appreciates good service and reliable information. Thank you guys!

Thanks for sharing Alexa, we are always happy to help!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Sedro Woolley)

I cannot say enough good things about Gateway automotive and transmission in Sedro Woolley. They were beyond excellent. I needed a new transmission. I was on my way home to BC for Christmas when the transmission went in my car. They checked my entire car over at my request, replaced my Transmission really took care of me! I highly recommend them. The service is excellent, They even drove me to my hotel when I had to stay over. They opened on the Saturday just to let me get my car. I put my trust in them and they did not disappoint. They rock.!!! If you’re ever in the Sedro Woolley area and need something done, please go to Gateway automotive and transmission. You won’t be disappointed. ❤️💯

Thank you for sharing your story Nanci, it means more to us than you know.

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Mount Vernon)

Jeff is amazing, didn’t have an appointment and he said none was needed. What service!

Always happy to help, Aaron!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Oak Harbor)

Extremely professional, fairly quick and extremely reliable. I have been a customer of this company for a few years and will keep coming back no doubt.

5
Gateway Automotive Experts (Mount Vernon)

Very kind and convenient

Thank you for sharing, and for the opportunity to help!

- Gateway Automotive Experts (Mount Vernon)
1
Gateway Automotive Experts (Oak Harbor)

DO NOT GO HERE I’D GIVE THIS SHOP ZERO STARS IF I COULD. My husband brought his Mercedes AMG in 2 months ago after it died on the road. The car displayed symptoms of a possible alternator issue and told miracle this. Miracle agreed with him and told the techs this. After supposedly testing the alternator they concluded that it was not the alternator or battery and must be a wiring problem. They asked to rip the dash off to probe the wiring. They ended up not doing that. The car sat in the lot in the same spot it was dropped off at for the whole time it was there. In total three techs were assigned to the car and none of them knew anything. A month and a half later they completely ditched the idea of faulty wiring and somehow jumped to the idea of low compression when that does not explain any of the symptoms. Adequate diagnosing was not complete. They wanted another 200 dollars for a second round of diagnostics. In addition, Miracle always had some excuse as to why the car wasn’t done; “oh my tech broke his elbow” “ oh my tech threw his back out” “all the techs have the flu”. Miracle never gives a straight answer and instead gives you the run around. She did a really good job at making you feel bad for them. We understand that AMGs are hard to work on so the day after we dropped the car off we asked if they were comfortable working on it and they said yes. But these techs seem incompetent. My husband ended up paying around 200-300 dollars for non-existent diagnostics and still was left at square one. We ended up towing the car to a different shop. This shop does not know what they’re doing. Please go anywhere else than here. You’d probably have more luck working on your own car than letting these guys do it for you. This place also needs more front desk people. When my husband would call some random man would answer and tell him Miracle would call back. She never did because this dude never told her to call. If you’re gonna answer phones and say you’re gonna call back just do it. This whole experience has been extremely stressful, exhausting and an overall nightmare. In the end, it really was an alternator problem.

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