Gateway Automotive Experts (Mount Vernon)
Recently, I went to Gateway automotive, because my Diesel truck was having problems, I had a light on that said “Engine Power has reduced”. When I got my car back I saw open the hood at my house and I saw that they broken the adapter with the wires and they add tape around the wires, I saw that there was a lot of sparks around engine, they were able to fix my truck engine power but My satisfaction was 2/5 stars because it was not want I expect and not professional work as I thought they would add new equipment/plastic around the wires. But I was try to go again for other things needed on my truck and see how it goes.
Thank you for reaching out with your experience, I am sorry you were not satisfied with the final appearance of your wiring repair. We have attempted to reach out directly, and while I understand you are busy I would love the chance to make it right for you. Just let us know when you are available and we will get you taken care of!
- Gateway Automotive Experts (Mount Vernon)