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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Oak Harbor)

2
Gateway Automotive Experts (Mount Vernon)

Recently, I went to Gateway automotive, because my Diesel truck was having problems, I had a light on that said “Engine Power has reduced”. When I got my car back I saw open the hood at my house and I saw that they broken the adapter with the wires and they add tape around the wires, I saw that there was a lot of sparks around engine, they were able to fix my truck engine power but My satisfaction was 2/5 stars because it was not want I expect and not professional work as I thought they would add new equipment/plastic around the wires. But I was try to go again for other things needed on my truck and see how it goes.

Thank you for reaching out with your experience, I am sorry you were not satisfied with the final appearance of your wiring repair. We have attempted to reach out directly, and while I understand you are busy I would love the chance to make it right for you. Just let us know when you are available and we will get you taken care of!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Thanks for rating us David!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

I had an 8-month adventure with Gateway Automotive, which spanned two vehicles and extensive repairs. It started with a 2018 GMC Sierra with a worn transmission (product of too much hauling) and ended with my 2008 BMW 335i due to head gasket oil leaks frying my crankshaft position sensor. Gateway provides excellence. The shop can be described as one of the few remaining small-town shops where the mechanics and service personnel genuinely care about a quality job, not just cash-grabbing. Understandably, the wait times for a repair can extend longer. This phenomenon is for two reasons: Gateway’s services are sought after for their quality work, and Gateway provides quality work that takes longer to achieve. The shop double-checked multiple repairs, warrantied faulty parts, and provided consistent updates. One of the mechanics went so far as to scavenge for dozens of spare bolts and screws to replace odd pieces that had been lost over the years in my BMW. This same mechanic even plastic-welded broken latches on my engine cover. Miracle, the office manager, is awesome. She finds you deals, gets your parts there expediently, and expertly deals with questions. As someone who has had multiple mechanical issues on his BMW over the years, this is the best shop I've ever found.

5
Gateway Automotive Experts (Mount Vernon)

Great customer service and work. Would highly recommend. Very upfront and informative through every stage which is exacty what I was looking for..thanks Jeff!

Thanks for sharing Brian!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Honest and a crew of great mechanics! Highly recommend 🙏

Thank you Susan, it's always great to see you!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Sedro Woolley)

Had a great experience! They were quick and efficient, knew what they were doing, and were willing to work with me on pricing.

Thank you for sharing Alexandra, it was a pleasure to help!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

This was my first visit for an oil change. It was a great experience from the time I arrived until the time I left. They did a complimentary inspection, just like the dealer does and not only gave me a list of things that should be looked at but photos as well. It's was really nice to be able to see exactly what they were talking about and helped me make decisions in regard to which needed addressed immediately and which ones I could wait on. In the end, I highly recommend Gateway Automotive and Transmission...they are a great shop and very thorough.

5
Gateway Automotive Experts (Sedro Woolley)

Outstanding outstanding outstanding service! First time here to service one of my vehicles. Outstanding in explaining what needs done through their online connections. Accompanied with pictures etc. The tech Gavin did a superb job with my vehicle! Gavin deserves a huge raise! Thanks again Gateway Automotive Sedro Woolley. Outstanding work

Thanks Renato! I'm so happy we were able to solve everything so smoothly. Gavin was thrilled to get a callout!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Sedro Woolley)

Very courteous and helpful! Brennon did a good job listening and finding the issue.

We appreciate the feedback, always happy to help.

- Gateway Automotive Experts (Sedro Woolley)
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