Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Great service and communication but the diagnostic fee for my 2012 Toyota was $280 while the Toyota dealer charges $180. The quote for the repair was cheaper at Toyota too so I'll just take it straight to the dealership next time.

Excellent care and attention to detail. Went the extra mile to make sure all systems were working properly.

Employee was late getting back from lunch. When the car hadn't moved in 40 minutes, I left

I have had several fixes to my 2004 Dodge Dakota here. I always get a quick turnaround, the staff is helpful and knowledgeable, and the pricing is fair, comparable to other shops. Not cheap but you get what you pay for ! This place does things right and I will continue to engage them in the future. Thank you for a job well done!

Excellent work. Courteous staff. Very convenient system getting updates on the work being done. I trust them and I’d go back if needed. And now my car runs like new!

Always straight forward and been wonderful when I needed to use their guarantee for a part that was bad.

IMO Gateway went way beyond the "normal" service firm on handling my car. There free car eval report was fantastic. There policy on taking many pictures and thoroughly explaining any work that should be done, all via text and/or email, BEFORE they do the work was outstanding. They may try to upsell based on the eval report, which again IMO might be the reason for the free eval report, but they in NO way pressured me to do ANY of the suggested services. I do wish there shop rate was a bit lower however. It's my ONLY complaint. But perhaps the "you get what you pay for" adage is accurate in this instance.

Had the best automotive repair experience I’ve ever had here. Jeff is extremely knowledgeable, helpful and honest. He took the time to explain things clearly and was always available to talk with and answer questions. The team took great care of multiple of our vehicles in a very timely manner. Thanks Gateway! Only place we will take our vehicles now!

Relatively quick process for the work I needed done. Good customer service and updates. About a 8 minute drive from the NAS. Looking forward to working with them again.