Gateway Automotive Experts (Sedro Woolley)
We're on an extended road trip and had a check engine light come on. We were headed to North Cascades National Park and didn't really know what to do. Saw that these guys had good reviews so we set up an appointment. They were able to determine what was wrong and told us to come back later in the afternoon so they could work on it. We brought it back and they didn't end up having the part but made the effort to get the part from somewhere else in town. They did everything they could to make sure they got done soon so we could continue on our trip and to our reservations. The owner is super super nice and very friendly and knowledgeable. The service manager, who told us what was up and gave a quote, was a little curt but was very straightforward. He told us we could finish our trip fine it just needed to be fixed sometime, so he was super honest and didn't make it sound like it had to be done now just so they got the business. The guy who actually worked on our car went OUT OF HIS WAY to make sure that everything else was good with the car. He thought he heard an issue, let us know, and then drove around and realized what it was and that it wasn't a problem. He was honest with us and didn't try to make up something else we had to have fixed, and wasn't ashamed to say he was wrong. If you need somewhere to stop in the area go here. These guys are friendly, helpful, and really care about getting you all set. They have a large sitting area if you need to wait, otherwise the downtown area has many shops and restaurants to choose from. They saved the day!