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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

2
Gateway Automotive Experts (Mount Vernon)

Took over 3 hours to do a oil change and a inspection. Verry unsatisfied should not take that long to change the oil when most shops can do it in a hour max.

Brandon, you are 100% correct. We really screwed up that day. It’s honest feedback like this that helps improve every day, and for that, I thank you. I reached out to you privately; we owe you an oil change on the house!

- Gateway Automotive Experts (Mount Vernon)
2
Gateway Automotive Experts (Sedro Woolley)

Jason, Thank you for your thoughtful review. However, Our records indicate that you have not used our services for over two years. Is there something that happened with the brake repair from 2017 that is concerning you, or did you mean to give someone else this review? Please give us a call so that way we can discuss your last visit with us.

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

Thanks for the great review!

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Mount Vernon)

Great customer service, excellent car care. I really appreciate the email i received which gave a detailed list of what was found during annual service: because it had pictures, i could see what they saw, and also choose what i wanted them to work on and what could be left for a later time. I have never been surprised by their findings, nor have they ever suggested anything beyond what I anticipated. I have used their services more than a few times now, and have recommended them to friends and family.

Thanks for taking the time to share your experience! We really like having the capability to communicate directly with you including pictures; we’re glad you find it helpful as well!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Great customer service, excellent car care. I really appreciate the email i received which gave a detailed list of what was found during annual service: because it had pictures, i could see what they saw, and also choose what i wanted them to work on and what could be left for a later time. I have never been surprised by their findings, nor have they ever suggested anything beyond what I anticipated. I have used their services more than a few times now, and have recommended them to friends and family.

Thanks for taking the time to share your experience! We really like having the capability to communicate directly with you including pictures; we’re glad you find it helpful as well!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

Absolutely some of the best service I have ever had. They give quick responses to inquiries. Dave definitely knows his stuff.

That’s the way we roll!! Thanks for sharing your experience.

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Mount Vernon)

Always fair, friendly, and fast! I recommend them all the time! What are you waiting for... tell them Cristal sent you!

Thanks, Christal! And thanks for the referrals!!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Always fair, friendly, and fast! I recommend them all the time! What are you waiting for... tell them Cristal sent you!

Thanks, Christal! And thanks for the referrals!!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

Driving home from work and my truck wouldn’t shift out of first gear. I put the hazards on and limped it to Gateway Transmission. Dave the owner greeted me and I explained what was going on and he asked me to leave and he would look at it tomorrow. Later that day he called and told me the good news and suggested I also have my transmission service while it here and I said yes. Dave and Charlie are very professional and friendly. I will definitely be taking my vehicle back for maintenance. Thank you all down at Gateway!!

We love to hear great stories like this! Thanks for sharing your experiences!

- Gateway Automotive Experts (Oak Harbor)
1
Gateway Automotive Experts (Sedro Woolley)

Courtney, Thank you for reaching out. We value all our customers' thoughtful comments. We were glad to get your car to start again back in February when you last visited. We are surprised to hear from you now since many months have passed from your visit. As most of our customers already know, we try hard to satisfy our customers and fix their vehicles' problems. Please give us a call so that we can discuss your past visit with us in more detail.

- Gateway Automotive Experts (Sedro Woolley)
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