Please ensure Javascript is enabled for purposes of website accessibility

Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Oak Harbor)

Thanks Mike!

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Oak Harbor)

Thanks for the great review! We really appreciate it.

- Gateway Automotive Experts (Oak Harbor)
1
Gateway Automotive Experts (Sedro Woolley)

No, no, dont.

Les, I’m sorry that your daughter’s car needed major transmission repair that neither of you could afford. I think that most reasonable people would not blame the repair shop for that outcome, but I understand that some people do need to lash out at a scapegoat.

- Gateway Automotive Experts (Sedro Woolley)
3
Gateway Automotive Experts (Mount Vernon)

Max and Derek (sp?) were very nice to talk with on the phone. That being said, I felt that 255.00 for 1-1/2 hours to diagnose a bad voltage regulator on my truck's alternator was a bit steep. They offered to put a reman on for 511.00. I bought an alternator for 150.00 from NAPA and installed it myself in 20 minutes. I don't understand their pricing system, but to me it was too high.

Mark, thank you for taking the time to comment on your experience. I’m happy the you felt the staff were friendly and helpful. When I read your frustration with the price of a professional competent diagnosis and repair compared with the cost of a Do-It-Yourself project, I understand you. Unfortunately it’s an all-too-common perspective. I know that many people still do not respect the profession of mechanic, and subsequently feel that they do not deserve the salaries and benefits afforded other, similar professionals. I’m happy that once we successfully diagnosed your vehicle you had the time and ability to give it a happy ending.

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Sedro Woolley)

Excellent customer service! Took time out of a very busy schedule to look over the suspension on our 25’ motorhome to give me a sense of comfort to continue on with our British Columbia trip safely. Really appreciate the time that he took!! Thank you so very much!

5
Gateway Automotive Experts (Sedro Woolley)

Excellent customer service! Took time out of a very busy schedule to look over the suspension on our 25’ motorhome to give me a sense of comfort to continue on with our British Columbia trip safely. Really appreciate the time that he took!! Thank you so very much!

Thanks for noticing and taking the time to comment!

- Gateway Automotive Experts (Sedro Woolley)
4
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Sedro Woolley)

Had my transmission replaced here at Gateway, and they were very professional from start to finish. Alan and the staff helped me with deciding the best route to get my car in good working order for my budget. My car now runs great and I couldn’t be happier with the work done! Thank you.

Thanks for the great shout-out to our friendly and professional staff, Chris!

- Gateway Automotive Experts (Sedro Woolley)
4
Gateway Automotive Experts (Oak Harbor)

Thanks for taking the time to review us.

- Gateway Automotive Experts (Oak Harbor)
3
Gateway Automotive Experts (Oak Harbor)

Personnel seemed nice, price quoted was $1000.00 more than a competitor. Had 2 go with better deal

Thanks for the nice words, but you told us your neighbor who works on cars in his spare time was going to help you out. That’s not exactly a competitor. Our clients are interested in working with trained, certified staff, genuine quality parts, and a 3 year nationwide warranty. That what they pay for and that’s what they get.

- Gateway Automotive Experts (Oak Harbor)
servedby